Welcome to the Report an Issue Site for CN (Canadian National)

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Report an Issue, CN’s Hotline, is available to anyone who wishes to express concerns about actual or potential wrongdoing related to financial, accounting or auditing matters.

  • If you wish to report an urgent matter related to Security or Safety, please contact the CN Emergency Communications Centre, available 24/7, at 1-800-465-9239
  • If you are calling about a complaint related to CN employees, management, public relations, including harassment, community or environmental issues, please contact the CN Ombudsman at 1-866-226-8968
  • For all other issues related to CN’s operations please contact the CN Public Inquiries line at 1-888-888-5909